Terms & Conditions

Terms and Conditions for Awakaza Cloud-Based Software as a Service Platform:

1. Acceptance of Terms:

By accessing and using the Awakaza platform, you acknowledge that you have read, understood, and agreed to comply with these Terms and Conditions, along with any additional guidelines or policies referenced herein.

2. Subscription:

Awakaza offers various software services on a subscription basis. By subscribing to our platform, you agree to pay the applicable fees as specified in our pricing plans. Payment terms, including recurring billing cycles, will be outlined during the subscription process.

3. Account Creation:

To use Awakaza, you must create an account. You are responsible for maintaining the confidentiality of your account credentials and any activities that occur under your account. You agree to provide accurate and up-to-date information during the registration process.

4. Service Availability:

Awakaza strives to ensure uninterrupted access to the platform. However, we do not guarantee continuous availability and reserve the right to temporarily or permanently suspend access for maintenance, upgrades, or any other reasons deemed necessary.

5. Intellectual Property:

All intellectual property rights related to the Awakaza platform, including software, designs, trademarks, and content, remain the exclusive property of awakaza (Pvt) Ltd. You agree not to reproduce, modify, distribute, or create derivative works based on our intellectual property without our prior written consent.

6. User Responsibilities:

When using Awakaza, you agree to:

  1. Comply with all applicable laws and regulations.
  2. Use the platform solely for lawful purposes and refrain from engaging in any illegal activities.
  3. Maintain the security of your account and promptly notify us of any unauthorized access.
  4. Refrain from interfering with or disrupting the functionality of the platform.
7. Privacy and Data Protection:

We respect your privacy and handle your personal information in accordance with our Privacy Policy. By using Awakaza, you consent to the collection, use, and storage of your data as described in the Privacy Policy.

8. No Refund Policy:

All subscription fees paid for Awakaza are non-refundable. You understand and acknowledge that no refunds or credits will be provided, except as required by applicable law.

9. Limitation of Liability:

Awakaza and awakaza (Pvt) Ltd shall not be held liable for any direct, indirect, incidental, consequential, or exemplary damages arising from the use or inability to use the platform, even if we have been advised of the possibility of such damages.

10. Modification of Terms:

awakaza (Pvt) Ltd reserves the right to modify or update these Terms and Conditions at any time. Any changes will be effective upon posting the updated version on the Awakaza platform. It is your responsibility to review the Terms periodically for any updates.

11. Termination:

awakaza (Pvt) Ltd reserves the right to terminate or suspend your access to Awakaza, without prior notice, for violation of these Terms and Conditions or any other reason deemed necessary.

12. Governing Law:

These Terms and Conditions shall be governed by and construed in accordance with the laws of the jurisdiction in which awakaza (Pvt) Ltd operates.

By using Awakaza, you affirm that you have read, understood, and agreed to these Terms and Conditions. If you do not agree to these terms, please refrain from using the Awakaza platform.

For any questions or concerns regarding these Terms and Conditions, please contact us at info@awakaza.lk.

Effective Date: 07/07/2023