Privacy Policy

Privacy Policy for Awakaza Cloud-Based Software as a Service Platform:

At Awakaza, we prioritize the privacy and security of our users. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you use our cloud-based Software as a Service (SaaS) platform. By accessing and using Awakaza, you consent to the practices described in this policy.

1. Information We Collect:

We may collect the following types of information:

  1. Personal Information: During the registration process, we may collect your name, email address, contact information, and other details necessary to create your account and provide our services.
  2. Usage Data: We collect information about your interactions with Awakaza, such as your log files, device information, IP address, browser type, and usage patterns, to analyze trends and improve our platform.
  3. Payment Information: When subscribing to Awakaza, we may collect billing details, such as credit card information, to process and manage your subscription fees.
2. Use of Information:

We use the collected information for the following purposes:

  1. To provide and maintain our services, including user authentication, customer support, and personalized features.
  2. To improve and enhance the functionality and user experience of Awakaza.
  3. To communicate with you regarding updates, new features, promotions, and other relevant information.
  4. To process payments and manage your subscription.
  5. To analyze usage patterns and perform statistical analysis to improve our platform.
3. Data Sharing and Disclosure:

We may share your information in the following circumstances:

  1. With your Consent: We may share your personal information with your consent or as instructed by you.
  2. Service Providers: We may engage third-party service providers to assist us in delivering our services, including payment processing, data analysis, and customer support. These service providers are bound by confidentiality obligations and are prohibited from using your information for any other purposes.
  3. Legal Requirements: We may disclose your information to comply with applicable laws, regulations, or legal proceedings or to protect our rights, safety, or property, as well as the rights, safety, or property of our users or others.
  4. Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of the transaction. We will notify you via email or prominent notice on our platform if such a transfer occurs.
4. Data Security:

We implement appropriate technical and organizational measures to safeguard your personal information and protect it from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission or storage is entirely secure, and we cannot guarantee absolute security.

5. Third-Party Links:

Awakaza may contain links to third-party websites or services that are not owned or controlled by us. We are not responsible for the privacy practices or content of such third-party sites. We encourage you to review their privacy policies before providing any personal information.

6. Children's Privacy:

Awakaza is not intended for use by individuals under the age of 16. We do not knowingly collect personal information from children. If we become aware that we have inadvertently collected personal information from a child, we will take steps to delete the information promptly.

7. Changes to this Privacy Policy:

We may update this Privacy Policy from time to time. Any modifications will be effective upon posting the revised version on the Awakaza platform. We will notify you of significant changes through email or by prominently displaying a notice on our platform.

8. ContactUs

If you have any questions, concerns, or requests regarding this Privacy Policy or our practices, please contact us at info@awakaza.com.au

Effective Date: 07/07/2023